Customer Support

Not at the moment, but local delivery options will be available in the near future. Follow us on social media or subscribe to our newsletter for updates. Feel free to message us, as exceptions can sometimes be made depending on location.

We offer a variety of high-quality raw food recipes, including beef, pork, and duck proteins. We're also launching our own homemade, nutrient-rich formula suitable for all life stages, and supplements.

Yes! Our custom recipe is designed to be complete and balanced for dogs of all life stages. We’ll clearly indicate which products are best suited for your pet’s needs. If your dog has any particular needs, feel free to send us an e-mail for additional support.

We’re based in Sainte-Thérèse, Quebec. Currently, pickups are available at our main location. We’ll be adding multiple points de service across the region very soon!

Yes! You can browse and place your order directly on our website. Choose “Pickup” at checkout and we’ll notify you when your order is ready.

Raw food should be kept frozen until use. Thaw the portion you need in the refrigerator and use it within 2-3 days. Never leave raw food at room temperature for extended periods.

Yes, each product includes suggested feeding amounts based on your dog’s weight and age. For personalized advice, feel free to contact us.

Due to the nature of raw food, we do not accept returns. However, if there’s an issue with your order, please reach out within 24 hours and we’ll make it right.

Yes! We work with trusted Canadian suppliers to ensure the highest quality ingredients for your pets.

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